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Privacy Policies

1.  Privacy Policy

2.  What information do we obtain about you and what do we use it for?

3.  Cookies

4.  Transfer of information overseas

5.  Security precautions

1.    Privacy Policy

We safeguard the privacy and security of your personal information. We comply with the prevailing laws and regulations governing confidentiality data protection and security of information.


2.    What information do we obtain about you and what do we use it for?

We collect information online primarily to make it easier for you to use our services. Depending what you are accessing, you may be requested to provide personal information such as:
  • your name
  • your address
  • your bank account details
We use this information to maintain your account, process requests and to provide you a personalised service. We only hold and disclose information in accordance with current legislation.
We do not use your information for any purpose you would not reasonably expect us to. We may need to share your information with other companies within the Computershare Group, to other people who help us to provide your services to you and your company. However, we will not sell or disclose your personal information to anyone outside these parties for unsolicited marketing purposes.

3.    Cookies

In order to improve the quality of our website and services, we may from time to time send you what is known as a "cookie". A cookie is a piece of text, which a website transfers to the hard drive of your computer, smartphone or any other device used to visit our website. A cookie identifies, for example, whether you have visited our website on a previous occasion. Only the site that posted the cookie can read it.
Please note that the websites we link to may also make use of their own cookies to collect information from you.
Most browsers will automatically accept a cookie, but it may be possible to set your browser to notify you when it is received, at which point you can accept or reject it.

4.    Transfer of information overseas

We may administer accounts and provide some services through another member of the Computershare Group in a country where data protection laws and standards are different to your home country. This could include India, Australia and the United States. For customers in Europe, this means that we may send your information to countries outside the European Economic Area. By using our service you consent to such transfers being made (and where you submit information on behalf of another person you confirm that you have their consent).


5.    Security precautions

We use certain technical security measures to protect your personal information and restrict access for unauthorised persons. Your information is held on secure servers and is encrypted wherever we can. We use the same encryption used to transmit credit card details over the Internet when shopping online. As well as your password, you may have to provide proof of identification before we release personal information to you. You may be locked out of your account following multiple incorrect attempts or invalidation. We undergo independent periodic reviews of our security policies and procedures to ensure that our systems are secure and protected.
Remember. you should never give your identification numbers, username, or password to anyone else. You should also never write your password down or store it on your computer.
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6.    Accessing and updating your information

You can request a copy of the information we hold about you by writing to us at our nearest office. There may be a small charge for this service. We also ensure that all information we hold is accurate. If you find any inaccuracies please let us know so we can correct them. We may not be able to contact you if the information we hold is incomplete or inaccurate.
This statement only applies to this website. It does not apply to any websites which may have linked to this website or any website we link to from this website.