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Our Service Commitment

We want to provide excellent customer service to all of our customers, all of the time.

Did you know?

  • We have over 80 employees dedicated to administering and developing your childcare schemes.
  • Each month, we fund vouchers for over 145,000 working parents, pay over 70,000 carers and serve more than 14,000 employers.
  • We helped parents to save more than £82 million on registered childcare costs last year through tax and NI savings.
Our Customer Service team is available 8am-6.30pm, Monday to Friday. Find out how to contact us.
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