As the UK's largest dedicated Childcare Voucher provider, we take all complaints seriously. You can view and download our complaints procedure by clicking here.

Please be assured that every complaint is addressed within 24 hours of receipt.

If we cannot resolve your issue within this time period, we will contact you to let you know why and what actions we are taking on your behalf.

If you would like to make a written complaint, please email customerrelations@computershare.co.uk